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Update: High Speed Internet Slowed by Cox Server Issues

Internal server issues have slowed down the high speed internet service provided by Cox Communications. The company is hopeful the issue will be resolved by Monday night.

Update: Service was restored at 11 p.m. on Monday.

Is your high speed internet lagging? If you're a customer of Cox Communications, the answer most certainly is yes.

That's because the primary internet service provider for South Orange County has experienced internal server errors that are causing the West Coast to have a slow internet speet. That includes all of California and most of Las Vegas, according to a service technician.

Although phone calls noting declining speeds started filtering in two days ago, an outage was declared Monday about 4 p.m., according to the technician. He said that word circulating at Cox at 7 p.m. was that the issue would hopefully be resolved by about 8:30 p.m.

You can test your internet speed at speedtest.net.

Peter Schelden (Editor) March 15, 2011 at 03:49 AM
My speeds have been reading about 1-2 million bits per second all Monday afternoon. They're usually as high as 11-15, on good days up to 20.
Bob Rohwer March 15, 2011 at 04:34 AM
Tell me about it! Arrrrrggggghhhhhh!!!!!!!!
Peter Schelden (Editor) March 15, 2011 at 05:26 AM
Folks, the number for Cox customer service is: 949-546-5955. Sometimes they offer rebates when their services aren't working properly.
April Josephson March 15, 2011 at 06:34 AM
I must be the only one in South County who doesn't use Cox for my home internet service...I've got Patch all to myself tonight ;-)
Julie Flores March 15, 2011 at 04:53 PM
I was completely cut off this morning. Not good when you are on deadline. All is well now, thank goodness.
adrinof@yahoo.com November 15, 2012 at 08:49 AM
I have a business class internet and it is down.

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