In-N-Out Says RSM Is the Best

The hamburger icon of Southern California heaps praise on Rancho Santa Margarita for being 'business friendly.'

In the same week that Planning Commissioners rubberstamped a move by a longtime small business owner , the city of Rancho Santa Margarita was sent a letter from a large business with no roots in the city.

And it was a ringing endorsement.

In-N-Out, the burger icon of Southern California, called RSM one of the it has ever worked with.

In a letter to the city from In-N-Out Burger project manager Kim Kennedy, the company indicated that it had never had a more pleasant business experience as it readies to on Santa Margarita Parkway.

  • Sign up to receive the daily Patch newsletter, or follow RSM Patch on Facebook and Twitter.
  • If you're a business owner or manager, claim the free listing for your business here.

In the letter, Kennedy says: "The city staff and its consultants were extremely professional, courteous and a pleasure to work with. I have processed entitlement applications all across the western and central United States, and I have not worked with a more inviting and business-friendly city."

Kennedy also indicated the rather obvious for a note to the city, that it's "very excited to become a part of the Rancho Santa Margarita community."

The Irvine-based company had, through January, 268 locations in California, Nevada, Utah, Texas.

Mark A. Johnson May 09, 2012 at 10:51 PM
Let's get those Double-Double "Animal Style" cheeseburgers cooking!!!
Hol May 10, 2012 at 02:30 PM
How much do they pay employees?
Gary May 10, 2012 at 02:31 PM
While I think it's a great idea bringing more jobs and eating options to the area, I hope the planning commission has considered requiring In-N-Out to subdue the use of any excessively large signage and/or overhead signage. A big illuminated yellow arrow will not compliment the existing architecture within the city.
Sonya May 10, 2012 at 04:13 PM
I cannot WAAAAAAAAAAAAAAIIIIIITTTTTT - OMG now I'm starving for In-n-Out right now!!!!
J.P. May 10, 2012 at 07:13 PM
My family is already anxious to get in line, can't wait. When a big company like this takes the time to write a letter saying they've NEVER dealt with a more effective government agency, I think that really says a LOT about how well run our city is and how lucky we are to have such professional people leading our city. Congratulations to all involved, you make our family proud to live in Rancho!


More »
Got a question? Something on your mind? Talk to your community, directly.
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors.What's on your mind?What's on your mind?Make an announcement, speak your mind, or sell somethingPost something
See more »