SCORE Workshop - “Keep Them Wanting More: Building Lifetime Customers” with presenter Giselle Chapman, President and CPO of Chapman Business Solutions

In any economy growth is the key to
business success. To develop more business with your current customers you must
have a great relationship with them.  In
this workshop you will learn key tools to get customer relationships off to a
great start and keep your customers coming back. The key objectives for the
session are: The most important sale; keeping your customer engagement high;
building customers for life; setting expectations for yourself and your
clients; knowing the lifetime value of your customers and treat them as such.
Come learn from someone who did it herself and achieved business success.

SCORE is a nationwide
nonprofit organization dedicated to the formation, growth and success of small
business. SCORE is a resource partner with the U.S Small Business
Administration (SBA). Over 10,500 successful executives, located in 389 local
chapters throughout the United States and its territories, volunteer to provide
free, confidential business counseling and low cost workshops as a public
service to all types of businesses, in all stages of development. SCORE is the
best source of free and confidential small business advice to help you build
your business-from idea to start-up to success.
Since its founding in 1964, SCORE has provided more than 6.5 million aspiring
entrepreneurs and small business owners with practical, real-world advice for
starting and managing a small business. Today, SCORE provides more than 400,000
counseling and training sessions each year. Register at SCORE's online workshop calendar: http://www.score114.org/workshops/calendarList.aspx